Older people are increasingly saving their loved ones from bearing the cost of a funeral by paying in advance.
But a desire not to talk about death, and in some cases dementia, means many families are left with little detail of what has been organised and paid for.
The funeral plan regulator is dealing with hundreds of cases a year, helping grieving families to trace pre-paid funerals.
Meanwhile, the Alzheimer's Society says more than one million people in the UK will be living with dementia by 2021, with many facing difficulties conducting their finances successfully.
So what can be done by families to prepare for the costs and arrangements when a loved one dies, and is pre-payment of a funeral a good value-for-money option for those wishing to get their affairs in order in later life?